Service, health, and care

Personal care & high quality of life

We take care of everything else – so you can devote yourself entirely to life. Service that takes the pressure off without being intrusive.

Arrange a viewing appointment +431 890 24 64-600

Some things in life should just be allowed to happen. Without a to-do list, without effort, without hassle. At Downtown Residence Josefstadt, we take care of exactly what you don’t want to worry about anymore—giving you more time for what’s good for you.

Whether it’s a freshly made bed, a quick call to the concierge, a medical question, or a sympathetic ear: our team works behind the scenes to ensure that only one thing matters in the foreground—your well-being.

And because there is no “standard program” for the good life, we tailor our care to be as individual as you are. With respect, discretion, and a sense of the right balance.

What we offer

Service

To make your everyday life easier

Housekeeping

Weekly cleaning of the apartment by in-house staff: including weekly change of bed linen and towels.
Additional cleaning services can be booked for an extra charge.
A utility room with washing machine, dryer, and ironing facilities is available free of charge on each floor.

Technical support

In-house technicians available free of charge for minor tasks (e.g., changing light bulbs)
Contact person for all technical issues in the building

Concierge-Service (7/24)

Personal contact person available around the clock
Assistance with everyday tasks (e.g., ordering taxis, postal services, receiving guests, watering flowers)
Highest level of discretion and service orientation

Additional services

Individual additional services available on request and at extra charge, e.g. laundry service

Health & Care

For your well-being

MEDICINE & HEALTH:

24-hour emergency service

Emergency button in every apartment
Round-the-clock connection to the concierge
Fast and competent help available at all times

Consultations and home visits by doctors registered with health insurance funds

Weekly consultation hours with an experienced doctor on site
Cooperation with the Josefstadt primary care center
Additional telemedicine for medical consultation upon request

Health center at Hamerlingpark

Located in the same building
Access to renowned private and elective physicians from a wide range of specialties

Medication delivery service

Delivery directly to your residence
Optional: Blister service (pre-dosed medication packaging) in cooperation with Maria Treu Pharmacy

Certified social care & nursing management

Personal contact person for all care and nursing questions
Support in selecting, coordinating, and arranging services
Regular consultation hours with professional advice

Additional services subject to charge

Care and therapy services provided by external partners for regular needs

MOVEMENT & ACTIVATION:

Senior-friendly vitality fitness circuit

Joint-friendly training equipment
Promoting mobility and fitness in old age

Physical therapy

Weekly group sessions
Individual exercise sessions as needed and subject to charge

Mobility and activation services

Weekly programs to promote physical activity, e.g., music gymnastics

Regular brain training to promote mental fitness

WELL-BEING & RELAXATION:

Relaxation oasis (massage room)

Free of charge for our own massage therapists and therapists (external partners can be booked on request)

Yoga lounge

Space for personal yoga and relaxation exercises
Free use possible at any time

View all inclusive services

Impressions

YOGA AND EXERCISE ROOM

SENIOR-FRIENDLY FITNESS CIRCUIT

YOGA AND EXERCISE ROOM

MASSAGE ROOM

MOVEMENT EXERCISES

BEAUTY-LOUNGE

At the hairdresser's (symbol)

Want to see more?

General photo gallery

Is it necessary to sign in or out when leaving the house?

No, you do not need to sign out when leaving the house. You enjoy complete privacy here and live completely independently. Of course, we would appreciate it if you would let us know if you are going away for a longer period of time.

Can I choose my doctor freely?

Of course, you are free to choose your own doctor. You can visit your trusted doctor at any time. At the same time, we work closely with the Josefstadt Primary Care Center and our in-house health center and are happy to offer you these services. If this does not meet your needs, we will of course respect your individual decision.

Is it possible to remain in the apartment even if care is required?

Moving out is generally not necessary for those who require light assistance and care. We have a competent social and care manager who considers each case individually and works with those affected to develop suitable solutions. In cooperation with professional outpatient care services, we can organize the necessary support directly in your home upon request. In addition, there is the option of 24-hour care in your apartment—however, this is at your own expense. In this way, we enable our residents to remain in their familiar surroundings for as long as possible, even as their care needs increase.

Is there someone who can look after my apartment when I’m not there, for example to collect the mail and water the plants?

Yes, our concierge and cleaning staff will be happy to take care of your apartment during your absence, including receiving mail and caring for flowers.

Is it possible to bring your own bedding?

Yes, you are welcome to bring your own bed linen and towels. However, please note that the residence’s laundry service only changes the standard linen provided, as this has been specially selected and coordinated. Personal laundry is not included in the regular service, as some fabrics are very delicate and could shrink. Therefore, these items would have to be washed separately, which would be charged individually, or you would have to wash them yourself.

What about laundry services—do you do your own laundry, or is assistance provided?

Each floor has a utility room with a washing machine, dryer, and ironing facilities available for your use free of charge. In addition, each apartment has a washing machine connection in the bathroom so that you can connect your own machine.

If you would like to completely relinquish the hassle of laundry, our housekeeper will be happy to organize a laundry service for you. Your laundry will be taken to an external cleaning company and returned to you. The costs incurred will be charged individually.

Would you like to find out more or visit the residence in person?

We look forward to your call or message. Our COO Hans Hollerer will be happy to take the time to talk to you.

+43 1 890 24 64-610 info@residenz-josefstadt.at